Returns & Refunds Policy
Returns & Refunds Policy
We understand that sometimes purchases may not meet your expectations. Here is how returns work:
Eligibility for Returns:
Returns must be initiated within 14 days of purchase for in-store sales, or 14 days after receipt for online orders.
Items must be in their original condition — no signs of damage, wear, or alteration.
Certain goods such as digital downloads, opened trading cards, blind box items, and perishable merchandise (if any) are not returnable.
Return Process:
In-Store Returns: Visit us at 4912 West Slauson Ave, LA, California, 90056 with your item and receipt.
Mail Returns: Contact us at [insert store email] to initiate the return and receive instructions. Customers are responsible for return shipping unless the item was defective or incorrect.
Refunds:
Approved refunds will be processed within 5–7 business days after we receive and inspect the item.
Refunds will be credited to your original payment method.
If your return is rejected (due to damage, missing items, etc.), we will notify you with further options.